Call Center Agent jobs in the UAE are among the most in-demand private sector roles, especially in Dubai, Abu Dhabi, and Sharjah. These jobs are ideal for freshers and experienced candidates who have good communication skills and are looking for a stable career in customer service, sales, or technical support.
With competitive salaries, flexible shifts, and opportunities for growth, UAE Call Center jobs attract candidates from India, Pakistan, Nepal, Bangladesh, the Philippines, and other countries.
UAE Call Center Agent Vacancy Details
Name of Organization:
Multiple Call Centers, BPOs, Telecom Companies, Banks & Service Providers
Job Location:
Dubai, Abu Dhabi, Sharjah, Ajman (UAE)
Name of Positions:
- Call Center Agent
- Customer Service Executive
- Telecaller
- BPO Executive
- Technical Support Agent
Type of Recruitment:
Private Jobs
Mode to Apply:
Online / Company Portal
Educational Qualification & Experience
Minimum Qualification:
- High School / 12th Pass / Graduate (preferred but not mandatory)
Experience Required:
- 0–2 Years
- Freshers are eligible
- Experience is an advantage but not compulsory
Most UAE call center companies focus more on communication ability and confidence rather than formal degrees.
Age Limit
- Minimum Age: 18 Years
- Maximum Age: 35–40 Years (varies by company)
Skills & Requirements for Call Center Jobs
To work as a Call Center Agent in the UAE, candidates should have:
- Good communication skills (English mandatory, Arabic is a plus)
- Ability to handle customer queries professionally
- Basic computer knowledge
- Willingness to work in shifts
- Positive attitude and patience
- Sales skills (for outbound & telesales roles)
Call Center Job Vacancy Details & Salary
| Post Name | Salary Range (Approx.) |
|---|---|
| Call Center Agent | AED 2,000 – AED 3,000 |
| Customer Service Executive | AED 2,500 – AED 3,500 |
| Telecaller | AED 2,000 – AED 3,200 |
| BPO Executive | AED 2,800 – AED 4,000 |
| Technical Support Agent | AED 3,000 – AED 4,500 |
Incentives & bonuses are often provided for sales-based roles.
Benefits of Call Center Jobs in UAE
✔ Fixed monthly salary
✔ Performance incentives
✔ Medical insurance
✔ Paid annual leave
✔ Visa sponsorship (as per company policy)
✔ Career growth opportunities
✔ Multinational work environment
Some employers may also provide transport allowance or accommodation support.
Types of Call Center Jobs in UAE
Inbound Call Center Jobs
- Handling customer inquiries
- Complaint resolution
- Service support
Outbound Call Center Jobs
- Sales calls
- Lead generation
- Telemarketing
Technical Support Roles
- IT & software support
- Telecom troubleshooting
- Product assistance
Multilingual Call Center Jobs
- English
- Arabic
- Hindi
- Urdu
- Tagalog
Selection Process for Call Center Agent Jobs
- Online application screening
- HR shortlisting
- Telephonic or video interview
- Final interview / assessment
- Job offer & contract signing
- Training & onboarding
Important Note for Job Seekers
- UAE companies do NOT charge any recruitment fees
- Never pay money for interviews or job offers
- Apply only through official company websites or trusted job portals
Where to Apply Online for Call Center Jobs in UAE
👉 LinkedIn Jobs UAE – Call Center & BPO roles
👉 Indeed UAE – Customer Service vacancies
👉 Bayt.com – Call Center Agent openings
👉 Naukrigulf – BPO & Telecaller jobs
👉 Dubizzle Jobs – UAE private sector roles
How to Apply for Call Center Agent Jobs in UAE (Step-by-Step)
- Visit trusted job portals like LinkedIn, Indeed, or Bayt
- Search for “Call Center Agent Jobs in UAE”
- Select the relevant vacancy
- Read job description carefully
- Click Apply Now / Apply Online
- Fill in personal and educational details
- Upload your updated CV
- Submit the application and save confirmation
Why Choose a Call Center Job in the UAE?
Call Center jobs are popular because they offer:
- Easy entry for freshers
- Stable income
- International work exposure
- Career growth into team leader, QA, or manager roles
- Skill development in communication & customer handling
Final Words
If you are looking for a stable, skill-based job in the UAE, Call Center Agent positions are an excellent option. With free application, fair salaries, and growth opportunities, these jobs are suitable for both freshers and experienced professionals.
Apply early to increase your chances of selection.